About Us

[vc_row][vc_column][vc_column_text css=””] Somos un colectivo de expertos en las diferentes disciplinas que conforman el ecosistema CX. Nos unimos en Teker con el objetivo de elevar el nivel de las experiencias que están ofreciendo las marcas en la región.

Nos especializamos en implementación de ecosistemas tecnológicos que optimizan el valor que ofrecen las marcas para alcanzar sus objetivos de negocio con eficiencia.[/vc_column_text][/vc_column][/vc_row]

Customer Research

“The most powerful way to make decisions is by understanig your customers and their needs”

Data Assessment

“Our expert team will diagnose data models, processes, and outputs to ehance data insights and drive CX outcomes”

Customer Journey Architecture

Your customer’s journey forms the architecture of your brand experience

Customer-Centric Loyalty Programs Development

“We create personalized loyalty programs that engage and retain your customers. Increase the value of each interaction with attractive rewards, exclusive benefits, and memorable experiences, desiged to build long lasting relationships.”

Customer Experience Measurement

“We help companies sustain and deliver the best customer experiences.”

CX Assessment

“We assess your business’s maturity in customer experience by gathering insights from key stakeholders, including clients and stakeholders. This diagnosis is crucial for crafting an action plan that refines service levels and enhances the desired customer experience.”

Digital Experiences Creation

“Engage your customers in the digital realm through a blend of cutting-edge marteh platforms.”

Customer Experience Strategy

“Teker is your strategic and tactical partner for shaping and defining CX strategy.”

Gap Adjustment

“We help each business identify and address core issues in service level gaps, aiming to enhance strategies and uncover opportunities for improvement.”

Omnichannel Experiences Creation

“Engage with your customers across all touchpoints to stay relevant and deliver the level of service they expect.”

Sustainable Experiences

“As consumer expectations evolve, so must the experiences we create. We enable you to build customer perceptions of an environmentally responsible brand.”